People in London, Ontario, are talking more about open drug use throughout the city, not just downtown. The police are shifting from making arrests to offering support, such as connecting people with healthcare and housing. Some business owners express concern for those struggling, while others feel frustrated. The issue is serious and affects many.
The London Police Service has started new programs to help people dealing with addiction, like offering mental health support and connecting them to housing and health care. But not everyone believes these efforts will make a real difference.
Dundas Pawnbrokers
Wally from Dundas Pawnbrokers says his business is having a tough time.
“Very bad. Almost zero. Our business getting to cutting to zero,” he said. “Every time we contact the police, they say it’s not their job. We call the city. City says talk to the police. Nobody does anything.”
Wally says thefts are happening often, and the area doesn’t feel safe. “They broke into my shop three times. Took everything. We couldn’t find anything,” he added. “This area is like Zombie City. All homeless around doing drugs, smashing windows. There’s nothing left.”
Brahm – Owner of Heroes Comics
Other business owners, like Brahm from Heroes Comics, agree the problem is serious but think it should be addressed with kindness and support.
“It hasn’t affected business that much, but it’s not nice to walk down the street and see people suffering,” he said. “It’s not just a downtown problem – it’s citywide. Even province wide.”
He backs the idea of providing safe spaces for people. “Addiction isn’t a crime – it’s a health issue. We need to treat them like patients and get them support, not just move them out of sight.”
Melissa Parrot works at Grooves Records
Melissa Parrott at Grooves Records says many customers tell her they’re too afraid to come downtown. Still, she hopes the city can find a way to help without being too strict.
“I really hope I don’t see police just hassling everyone on the streets,” she said. “Most people using substances are just in their own bubble. I’m more concerned they don’t have safe places to go.”
She’s glad to see the police plans to offer more support services. “If they’re offering places where people can safely use, maybe that’s a step in the right direction – to avoid public use and all the waste, smoke, and danger that comes with it.”
Jacqui Gallant from Addictive Tattoo
Jacqui Gallant, from Addictive Tattoo, says her business hasn’t been affected. She believes in treating everyone with respect.
“I don’t feel unsafe. I’ve lived downtown for almost 30 years. I share my front yard with people who are homeless or use drugs,” she said. “I treat them with humanity and dignity, and they show me the same.”
Gallant also supports the police’s new approach, as long as real help is provided. “It’s awesome that help will be there for those who want it. But if someone doesn’t want help, then they don’t.”
As London looks for new ways to balance safety, support, and business needs, it’s clear that the community is paying close attention to the results of this new approach.
